Our commitment to the success of your project does not end with the completion of the project. We recognise the value of a continuous and long-term working relationship. Our team of IT experts will continue to support your business with professional aftersales services, a series of after-service solutions that are specifically built into our customised packages.
Our Service Solutions Team
Comprising of a team of dedicated and certified engineers who are readily accessible via our Support hotline, our experts are armed with expertise and support from principles from Microsoft and IBM. Our onsite disaster recovery capabilities guarantee resolution of any technical problems.
By implementing a Points System, we are giving our clients the opportunity and flexibility to stretch their dollar further. With every solution engaged, clients are allocated a certain number of points. These credits can be used for service requirements, purchase of additional product solutions and training. During their monthly maintenance visits, our team will be sure to update you on your points balance so as to optimise usage.
Taking into account the extent of long-term and large projects, a certified representative will be assigned onsite to administer all necessary functions needed in your server environment. Deemed an extended IT arm to your business, our personnel is available onsite full-time during the implementation of the project and can be deployed for other projects.